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Top Tier Transitions LLC Privacy Policy
Effective Date: May 12, 2025

Top Tier Transitions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us, including your mobile number and consent to receive text messages.

1. Information We Collect

We may collect the following types of information:

  • Identifiers: Name, email address, phone number, and mailing address.

  • Service Details: Information related to scheduled appointments, services requested, or transactions completed.

  • Consent and Preferences: Your consent to receive marketing or service-related messages, and your preferences regarding communication.

2. How We Collect Your Information

We collect information in the following ways:

  • Through forms on our website or landing pages

  • In-person or over the phone during client intake or service discussions

  • Via email, text message, or other digital communications

  • As part of contracts or service agreements

3. How We Use Your Information

We use your personal information for purposes including:

  • To provide services and fulfill client requests

  • To send service updates, scheduling confirmations, and reminders

  • To communicate customer support or billing-related information

  • To deliver marketing and promotional content (only with your consent)

4. Text Messaging and Mobile Privacy

By providing your phone number and opting in, you agree to receive SMS communications from Top Tier Transitions LLC. These messages may include appointment notifications, service updates, or customer care responses.

  • Message Frequency: Varies depending on your engagement with our services.

  • Message & Data Rates: Standard rates may apply based on your carrier.

  • Opt-Out: Text "STOP" to unsubscribe at any time.

  • Help: Text "HELP" for assistance or contact us at (312) 600-3016 or support@toptiertransitions.com.

Mobile opt-in information and consent are never shared with third parties for any purpose.

5. Data Sharing Policy

We do not sell or share your personal information, including mobile numbers or consent, with third parties for promotional or marketing purposes.

We may share information only:

  • With service providers who assist with core business operations (e.g., payment processors)

  • As required by law or court order

  • In the event of a business transfer (e.g., merger or acquisition)

All data sharing excludes mobile opt-in and consent data.

6. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent for SMS communications at any time

To make a privacy-related request, email us at: support@toptiertransitions.com

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access or disclosure.

8. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience. These cookies do not capture personal SMS-related consent or identifiers

9. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.

10. Contact Information

For questions or concerns about this Privacy Policy or your data, please contact:

Top Tier Transitions LLC
Email: support@toptiertransitions.com
Phone: (312) 600-3016
Website: https://www.toptiertransitions.com