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Top Tier Transitions LLC Privacy Policy
Effective Date: May 12, 2025
Top Tier Transitions LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us, including your mobile number and consent to receive text messages.
1. Information We Collect
We may collect the following types of information:
Identifiers: Name, email address, phone number, and mailing address.
Service Details: Information related to scheduled appointments, services requested, or transactions completed.
Consent and Preferences: Your consent to receive marketing or service-related messages, and your preferences regarding communication.
2. How We Collect Your Information
We collect information in the following ways:
Through forms on our website or landing pages
In-person or over the phone during client intake or service discussions
Via email, text message, or other digital communications
As part of contracts or service agreements
3. How We Use Your Information
We use your personal information for purposes including:
To provide services and fulfill client requests
To send service updates, scheduling confirmations, and reminders
To communicate customer support or billing-related information
To deliver marketing and promotional content (only with your consent)
4. Text Messaging and Mobile Privacy
By providing your phone number and opting in, you agree to receive SMS communications from Top Tier Transitions LLC. These messages may include appointment notifications, service updates, or customer care responses.
Message Frequency: Varies depending on your engagement with our services.
Message & Data Rates: Standard rates may apply based on your carrier.
Opt-Out: Text "STOP" to unsubscribe at any time.
Help: Text "HELP" for assistance or contact us at (312) 600-3016 or support@toptiertransitions.com.
Mobile opt-in information and consent are never shared with third parties for any purpose.
5. Data Sharing Policy
We do not sell or share your personal information, including mobile numbers or consent, with third parties for promotional or marketing purposes.
We may share information only:
With service providers who assist with core business operations (e.g., payment processors)
As required by law or court order
In the event of a business transfer (e.g., merger or acquisition)
All data sharing excludes mobile opt-in and consent data.
6. Your Privacy Rights
Depending on your state of residence, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your data
Opt out of marketing communications
Withdraw consent for SMS communications at any time
To make a privacy-related request, email us at: support@toptiertransitions.com
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access or disclosure.
8. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve your browsing experience. These cookies do not capture personal SMS-related consent or identifiers
9. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website with the revised effective date.
10. Contact Information
For questions or concerns about this Privacy Policy or your data, please contact:
Top Tier Transitions LLC
Email: support@toptiertransitions.com
Phone: (312) 600-3016
Website: https://www.toptiertransitions.com